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Finding Solutions
Navigating the Recovery Process
When you were a child, you were taught to raise your hand when you had a question. Disaster Survivors find themselves doing this a lot. There are plenty of reasons they need to be noticed as they search for concrete answers to the seemingly endless questions on how to get through the obstacle course a disaster creates. Wouldn't it be wonderful to have one person to direct all those questions to? Well, there is.
RISE, as well as other non-profit organizations, can add to their staff following a major disaster, a Disaster Case Manager. They are like an encyclopedia on how to get help and recover from a disaster.
What can a Disaster Case Manager do for me?
A Disaster Case Manager plays a crucial role in assisting individuals and communities affected by disasters. Their goal is to assess and address survivors’ unmet needs through a comprehensive recovery plan. Here are the key roles they play.
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Collaboration and Support
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A Disaster Case Manager collaborates with disaster survivors to develop a disaster recovery plan.
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They serve as the primary point of contact, helping coordinate necessary services and resources.
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Their goal is to address the complex disaster recovery needs of the client and support them in re-establishing normalcy.
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Unmet Needs Assessment
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Disaster Case Managers work closely with survivors to identify unmet needs resulting from the disaster.
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These unmet needs could include housing, medical care, emotional support, financial assistance and more.
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Resource Facilitation
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Disaster Case Managers facilitate access to appropriate community resources that align with the recovery plan.
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By connecting survivors with available services, they help meet immediate and long-term needs.
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Disaster Case Management is time-limited program. Funding and support for the program is most often funded by FEMA as a federal award or cooperative agreement to state, local, tribal or territorial governments.
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